The Governing Body is responsible for approving all the school policies. Key policy summaries are noted below and summaries of other policies produced by the school are available for download. If you would like to see a full copy of any of the policies please contact the school office.

Safeguarding and Child Protection

If you have any worries in relation to the safeguarding and protection of children please remember to record and report your concerns. Speak to Andrew King or Erica Barber who are the named Child Protection Officers (Designated Teachers) as soon as reasonably possible and please remember the importance of confidentiality with any incident you feel you should report.

Absences and lateness

It is important that children arrive on time to start the school day. Being late can be unsettling for children, disruptive and also affect their learning. If your child is late then they should go and register at the school office before going into class.

Chase Bridge children have excellent attendance records! However, if your child is ill parents are asked to telephone the school on the first day of absence after 8.30 a.m. They should provide a written note giving the reason for absence in order for an illness entry to be recorded in the register. Non-urgent medical/dental treatment should take place out of school hours where possible.

We believe that children need to be in school for all sessions, so that they can make the most progress possible and do not miss out on crucial learning which may put them at an educational disadvantage. However, we do understand that there are exceptional circumstances in which a parent may legitimately request leave of absence for a child to attend, for example, a special religious or family event (such exceptional circumstances would not include normal events such as birthdays or regular religious ceremonies). We expect parents and carers to contact the school to obtain authorisation at least a week in advance. 

Parents and carers have no statutory right to withdraw their children from school for a family holiday.  Parents and carers should always endeavour to arrange family holidays when their children are not required to be in school.

Our school considers pupils’ continuous attendance at school to be so essential for their academic achievement that it is not our policy to authorise holidays during term time. Children will be marked as having an un-authorised absence in all cases if they are absent because they are on holiday. 

You can read the Attendance and Lateness Policy in full by clicking here.

Behaviour, Discipline and anti-bullying policy

We expect all the children in our care to develop a high standard of behaviour. We emphasise the importance of honesty, a caring attitude towards others, orderly conduct and politeness. We encourage the children to help keep the school a quiet, orderly and attractive environment in which to work. We expect the children to take a pride in their surroundings by looking after books and equipment, by respecting other children’s work on display, by keeping their possessions tidy and by not dropping litter.

Bullying and racism are not tolerated and serious behavioural incidents are logged and monitored on a regular basis by the school’s governing body. Our behaviour policy is underpinned by the importance we place on rewarding and acknowledging good behaviour, attitudes, effort and work.

We recognise that modern communications technology, although providing many benefits also has the capacity to be abused. As such we teach the children about appropriate use of email and social networking sites and monitor communications on our school network. For similar reasons we also prohibit the use of mobile phones at Chase Bridge.

Transport to School and Road Safety

Most of the children live within walking distance of the school and as such we want to encourage as many families as possible to walk to school. As well as being good exercise for the children it also helps to relieve the congestion around a very busy entrance on a main road. We have cycle and scooter racks and if you would like to use these please ask about this at the school office.

We encourage parents to accompany their child to school until they are at least in Year 4. Children must make proper use of the patrolled pedestrian crossing and use the footpaths inside the school grounds. If parents drive their children to school, they should park well away from the crossing and the main gate. Parents should not drive into the school grounds during the school day. The only public transport passing within easy reach of the school is the 281 bus on the Hounslow to Kingston route. We receive occasional visits from the local police and safety officers who reinforce lessons on safety with the children.

Illness, Accidents and Medicines

Our general policy is not to administer medicine in school. An exception is made for children who need to take a prescribed medication on a regular basis. In certain circumstances a letter from your doctor may be required. A welfare assistant administers all such medicines. Please speak to a member of staff in the school office if you would like further information.

Some illnesses require your child to be absent from school until the risk of contagion or infection is minimal. On the child’s return to school, please ensure that (s)he sees our welfare assistant. If you are in any doubt about the period of absence for your child’s illness, please contact us. Children may attend school from their third day on a course of antibiotics, provided that they are not unwell and we are aware of the situation. Please let us know if your child suffers from any allergies.

Equal Opportunities

We have a policy for equal opportunities which stresses the need to give all children the opportunity to achieve their full potential regardless of their sex, race or background.

We do not tolerate racist behaviour or bullying. We are also active in trying to ensure that we are able to provide for children or adults with a disability through the development of our Accessibility Plan.

Charging for Activities in School

There are times during the course of each school year when we feel it is desirable for your child to make a visit of educational interest to support some of the work being done in school. Unfortunately such visits cost money and we would be unable to provide them without your financial support. We are obliged to make it clear that such financial support has to be on a voluntary basis and that children will not be prevented from participating if a direct payment is not received. However, if these contributions are not forthcoming, it is unlikely that any such visits will go ahead. The Governors have agreed that visits are a valuable part of each child’s education and that up to one trip may be organised each term which relies on voluntary contributions.

There will be no charge for the swimming lessons taken by children as these lessons form an integral part of the curriculum. Parents will be charged for the full cost residential visits and asked to make a contribution to the educational costs associated with the visit. There is no charge for class music lessons; however teachers from the Richmond Music Trust provide some instrumental tuition. If there are additional voluntary instrumental music lessons then this will be charged.

In case of financial hardship parents who can prove they are in receipt of particular benefits may be entitled to some assistance and in some cases may be exempt from charges. For further information please contact the school office.

If you have a complaint

We request that if you are concerned about your child's education or happiness you follow the procedures below:

  • You should first discuss this with your child's teacher.
  • If you are still not satisfied you should then make an appointment to see the headteacher.
  • In the rare event that this does not provide a solution, you may wish to write to the Chair of Governors. You can contact any of the governors through the school office.

If you are still unhappy with the solution offered you should then put the complaint in writing and pass it to the Chairman of the Governing Body who will put together a second panel of 3 governing body members to undertake a further investigation. If a complainant believes that the Governing Body has acted illegally or arbitrarily in handling the complaint, then the complainant may make representations to the Secretary of State for Education.

For further information please refer to the full Complaints Policy.

Accuracy of information

Details of policies correct at the time they were uploaded. Inevitably, some aspects of school life will change. However, we will keep you informed of any changes as they take place.

If you have any queries about any likely changes or points which are not fully covered on the website or in the prospectus, then please contact the school office.